When results are received from the lab and processed, they appear in the Results section of the practitioner portal. You'll receive an email notification when new results are available.
Steps
Log in to the practitioner portal and select your organisation.
Click Results in the left-hand menu.
Find your client and click View Results.
What you'll see
Results are displayed in an easy-to-read format with each biomarker shown alongside its result value and the standard reference range.
To view the original lab report, click Attachments. This shows the PDF received directly from the pathology provider, which you can download.
To compare results against your own preferred ranges, use the View Ranges dropdown and select one of your saved optimal range templates.
Things to know
Your client can also view their results from their own account.
If you haven't set up optimal ranges yet, see the Personalised Optimal Ranges guide.