Your organisation settings in the practitioner portal let you manage your practice details, team access, branding, and other configuration. You can access these from Settings in the left-hand menu.
General settings
The General tab is where you manage your organisation's core details:
Company information. Update your practice name, ABN, and contact details.
Notification emails. Add or update the email addresses that receive order and result notifications. We recommend a shared inbox that relevant team members can access.
Team members
You can invite colleagues to access your organisation's portal:
Go to Settings and find the Team section.
Enter the email address of the person you'd like to invite and send the invitation.
They'll receive an email with instructions to set up their own login.
Each team member has their own credentials. You can remove a team member's access from the same section if needed.
Branding
The Branding tab lets you customise how your organisation appears on client-facing materials:
Upload your company logo.
Adjust the primary colour to match your brand.
These settings are reflected in referrals and other materials generated through the platform.
Billing
See the Add or Update Your Billing Information guide for details on managing your payment methods and viewing invoices.
Integrations
See the Integrate with Shopify guide for connecting an external store, or the Getting Started with the API guide for API access.